Austin at Zendesk
- Total activity 13
- Last activity
- Member since
- Following 0 users
- Followed by 0 users
- Votes 0
- Subscriptions 5
Activity overview
Latest activity by Austin at Zendesk-
Austin at Zendesk created an article,
How do I reset my password?
Reset a forgotten password Use Sign-in Helper, Jones Shipping's password reset and account recovery tool, to get back in to your account. Go to the Sign-in Helper. Enter one of the account recover...
-
Austin at Zendesk created an article,
How To Send a Package
We’ll Do the Rest Almost done! You’ve got three options to get it to Jones Shipping: We can come to you (for an additional fee) Schedule a pickup. Drop it off at a Jones Shipping location. B...
-
Austin at Zendesk created an article,
How To Prepare a Package
Get Your Package Ready First things first - you need to pack your items in a sturdy box. If you don’t have one, you can order supplies online or buy one at the Jones Shipping store. Seal you...
-
Austin at Zendesk created a post,
What is the community?
The Help Center community consists of posts and comments organized by topic. Posts might include tips, feature requests, or questions. Comments might include observations, clarifications, praise, o...
-
Austin at Zendesk created a post,
Which topics should I add to my community?
That depends. If you support several products, you might add a topic for each product. If you have one big product, you might add a topic for each major feature area or task. If you have different ...
-
Austin at Zendesk created a post,
How do I get around the community?
You can use search to find answers. You can also browse topics and posts using views and filters. See Getting around the community.
-
Austin at Zendesk created a post,
Feature a post
Community Managers and moderators can get traction for certain posts by featuring them in a topic in your Help Center community. Learn more
-
Austin at Zendesk created a post,
I'd like a way for users to submit feature requests
You can add a topic like this one in your community. End users can add feature requests and describe their use cases. Other users can comment on the requests and vote for them. Product managers can...